Privacy Policy

Information we collect

When you contact us or submit a product or order request, you may provide details such as your name, phone or WhatsApp number, email address, delivery information and the product you are interested in.

Our website and hosting environment may also process technical information such as IP address, browser and device details, pages visited and security or diagnostic logs.

How we use your information

We use information to respond to enquiries, discuss product availability and pricing, follow up on order requests, coordinate fulfilment where applicable, provide customer support, protect the website and meet legal obligations.

Sharing and third-party services

We do not intend to sell personal information. We may share relevant details with service providers who support website hosting, communications, security, delivery or business operations, where needed for those purposes or where required by law.

If you use WhatsApp or another third-party platform to communicate with us, that provider processes information under its own terms and privacy policy.

Cookies, security and retention

The website may use cookies or similar technologies for essential functionality, preferences, analytics or security, depending on the services enabled. You can manage cookies through your browser settings.

We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purposes described in this policy, including record-keeping and legal requirements.

Your choices and contacting us

You may contact us to ask about personal information you have shared or to request correction of inaccurate details. We may need to verify your identity before responding and may retain certain records where required for legitimate business or legal purposes.

For privacy questions or requests, contact The Brandz Hub using the contact details published on this website.